Enterprise Product Knowledge for Agentic Commerce

The Product Knowledge Platform for Agentic Commerce

Transform raw catalogs into structured product knowledge agents can discover, compare and purchase.

75% less manual catalog work · 90% less enrichment effort · live across ChatGPT · Perplexity · Google AI
paladio · product knowledge pipeline

Trusted by enterprise teams across commerce, retail & finance

JCPenney
Profitero
Microsoft
Forever 21
Catalyst Brands
Experian
Voomi Supply
Perceptyx
Product Knowledge KPIs

Product Knowledge is the
new performance metric.

Retailers measure SEO, site speed, and conversion. Next they measure Product Knowledge — the layer that decides whether AI recommends their products. It starts with the Paladio Knowledge Score™.

Operate
90%
Less manual enrichment
Keep a live catalog current with far less manual work.
  • 75% fewer catalog operations
  • Supplier onboarding in days
  • Faster time to publish
Know
93
Knowledge Score™
The completeness and quality of product knowledge available for AI reasoning.
  • Attribute completeness
  • Compatibility coverage
  • Compliance accuracy
Surface
94%
Answer coverage
How reliably agents find, trust, and recommend your products.
  • Agent Retrieval Rate
  • Top-3 Agent Visibility
  • Agent Confidence Score
Transact
Weeks
To activate AI commerce
Turn product knowledge into live, agent-ready commerce.
  • Products live across AI channels
  • Time to first transaction
  • Agent conversion readiness

Representative product view — verified client results below.

Paladio Knowledge Score™ Representative product view
34
Industry average
93
On Paladio
▲ +59
Attribute completeness96
Taxonomy accuracy94
Relationship coverage90
Compatibility coverage91
Compliance completeness99

75% / 90% from Paladio commerce deployments. See sourced case studies → · Get your Knowledge Score →

Product knowledge

What agents actually know
about your products.

A supplier feed lists what a product is called. Product knowledge is everything an agent needs to compare, recommend, and sell it.

Typical supplier feed · 1 row
  • skuMRO-4419-BLK
  • gtin
  • title1/2" Cordless Impact Wrench
  • brandRidgeline
  • colorBlack
  • size
  • price189.00
  • descriptionPowerful cordless impact for pros…
  • image_urlcdn/img/4419.jpg
Paladio product knowledge
Knowledge
MaterialsRich attributesSpecifications
Relationships
Related productsAccessoriesVariants
Compatibility
FitmentWorks withRequirements
Compliance
CertificationsHazmatTax class
Commerce
Merchandising signalsPricing contextAvailability
Intent
Buying intentUse casesFAQs

The same product — raw fields on the left, organized product knowledge on the right: enough for an agent to compare, recommend, and transact on it.

Catalog Agents

The system that builds
product knowledge.

Catalog Agents read your raw feeds and generate the attributes, compatibility, variants, compliance, and relationships that make a product understandable to agents — and keep that knowledge current as your catalog changes.

Explore Catalog Agents
catalog agents · builds product knowledgecontinuous
01 · Input
Supplier Feed
raw data
02
Extract
attributes
03
Enrich
specs + media
04
Validate
compliance
05
Connect
relationships
06 · Output
Product Knowledge
reusable asset

Your catalog was built for search engines. Agents reason over product knowledge.

Catalog Agents create product knowledge. ACL distributes it to every agentic shopping surface. One reusable asset, sold everywhere agents shop.

ChatGPT· Gemini· Perplexity· Agentforce· Alexa· Future Agents
Attribute ExtractionProduct Enrichment Taxonomy ClassificationProduct Matching Compliance ValidationBrand Normalization Deduplication
OutcomeReduce manual catalog operations by up to 90%.

Millions of SKUs turned into reusable product knowledge — and kept current, continuously.

Why agentic commerce is different

Agents filter.
They don't rank.

Search ranks a list and lets a person choose. An agent reasons over product knowledge and returns one answer. Miss the criteria and you're not ranked lower — you're gone before the shortlist forms.

Search · built for people
01
Keywords
match strings in the title
02
Ranking
a long list of links
03
Clicks
a person scans and taps
04
PDP
a person reads and decides
Built for a human browsing pages.
vs
Agentic · built for agents
01
Reasoning
reads structured product knowledge
02
Comparison
weighs it against alternatives
03
Recommendation
returns one shortlist
04
Purchase
the agent transacts
Built for an agent that answers, not lists.
Ranker

Know if your product
knowledge is working.

Ranker scores how your catalog actually performs inside agent answers — then measures again after every enrichment cycle. Enrichment stops being a guess.

Meet Ranker
ranker · closed-loop optimizationcontinuous
01 · Baseline
Before
current score
02
Visibility Score
per agent surface
03
Recommendations
what to fix
04
Apply
enrich
05 · Proof
After
re-scored ▲
Agent Visibility by surface · Ranker ScoreRepresentative product view
ChatGPT91
Gemini88
Perplexity86
Claude84
Google AI79
Copilot73
Agentic Commerce Layer

Connect once.
Sell everywhere agents shop.

Catalog Agents create product knowledge. ACL distributes it. Merchants connect once; agents shop everywhere — catalog, inventory, pricing, and cart, all in one place.

Explore the Agentic Commerce Layer
01Agents
ChatGPTAgentforce AlexaPerplexity
Paladio ACL
Agentic Commerce Layer
CatalogInventory PricingCart CheckoutAgent APIs
03Merchant Ecosystems
ERPPIMOMS InventoryPricingCartPOS

One integration for merchants. Infinite experiences for agents.

Enterprise-ready by design

Powered by Lattice, Paladio's production AI platform — connected to your systems, governed and observable by default.

Paladio Research

The Agentic Commerce Lab.

Practical research on product knowledge, catalog agents, and what it takes for agents to discover, compare, and transact your products. Start with the complete guide →

Catalog Agents Awareness

What Are Catalog Agents? (And Why a PIM Can't Do What They Do)

Catalog agents are purpose-built AI systems that extract, classify, verify, and connect product data at scale. Here's what each one does — and why the category exists.

8 min read
Catalog Readiness Awareness

Your Products Are Being Filtered Out. Not Ranked Down — Filtered Out.

AI shopping agents don't rank results. They eliminate candidates that fail structured constraints. A product that disappears from ChatGPT isn't at position 12 — it was excluded before the shortlist formed.

8 min read
Catalog Readiness Awareness

What Is Catalog Readiness? (It's Not the Same as Clean PIM Data)

Catalog readiness is whether each SKU carries enough structured signal for an AI agent to retrieve, filter, compare, and transact on it — without a human catching exceptions.

8 min read
Catalog Agents Consideration

Catalog Agents vs PIM: Same SKUs, Different Jobs

Your PIM tracks what exists. Catalog agents decide whether it's correct. Here's the exact line between them — and why most teams with data quality problems already have a PIM.

7 min read
Catalog Readiness Consideration

The Agentic Commerce Readiness Checklist: 3 Buckets, 25 Checks

A practical checklist for assessing whether your catalog can be acted on by AI shopping agents. Each check maps to a specific failure mode at retrieval, filter, comparison, or transaction time.

9 min read
Catalog Readiness Decision

How to Run a Catalog Readiness Assessment (Before Your Channel Does)

A step-by-step framework for scoring your catalog across three readiness buckets at the product level — so you know what to fix before it costs you a listing or a recommendation.

8 min read
Get started

Build the knowledge behind
every agentic purchase.

Get your readiness score in minutes, or book a demo. Engagements are outcome-based — if the agent doesn’t perform, you don’t pay.